Your Privacy Matters at 77abp

1. Data We Collect

77abp collects personal data about you when you register an account, use the platform, make deposits or withdrawals, contact our support team, or interact with our promotional communications. The categories of personal data we collect are described below.

1.1 Registration and Identity Data

When you create a 77abp account, we collect the information you provide during the registration process, including your full name, date of birth, email address, phone number, and chosen username. This data is required to establish your account and verify that you meet the minimum age requirement of 18 years.

1.2 Verification (KYC) Data

In accordance with our Know Your Customer obligations, we may request copies of identity documents such as your Bangladesh National ID card, passport, or a recent utility bill. This information is used solely to verify your identity, confirm your age, and validate your residential address. KYC documents are stored securely and are never used for any purpose other than regulatory compliance and fraud prevention.

1.3 Financial and Transaction Data

We record details of every deposit and withdrawal transaction made on your account, including the amount in BDT (৳), the payment method used (e.g., bKash, Nagad, Rocket, Upay), the transaction reference number, and the date and time of the transaction. We do not store full mobile banking PINs or passwords — payment authentication is handled directly by your chosen payment provider.

1.4 Usage and Behavioural Data

We automatically collect data about how you interact with the 77abp platform, including pages visited, games played, bet amounts, session duration, device type, operating system, browser type, IP address, and approximate geographic location derived from your IP address. This data helps us improve platform performance, personalise your experience, and detect unusual activity that may indicate fraud or problem gambling patterns.

1.5 Communications Data

If you contact our support team via live chat or email, we retain records of those communications, including the content of messages, timestamps, and the outcome of any support requests. These records are used to maintain service quality, train support staff, and resolve disputes.

2. How We Use Your Data

77abp processes your personal data for the following purposes, each supported by a lawful basis under applicable data protection principles:

Purpose	Data Used	Lawful Basis
Account creation and management	Registration data, identity data	Contract performance
Processing deposits and withdrawals	Financial data, identity data	Contract performance
Identity and age verification (KYC)	KYC documents, identity data	Legal obligation
Fraud prevention and security monitoring	Usage data, financial data, IP address	Legitimate interests
Responsible gaming monitoring	Usage data, behavioural data	Legal obligation / Legitimate interests
Customer support	Communications data, account data	Contract performance
Sending promotional offers (with consent)	Email address, phone number	Consent
Platform analytics and improvement	Usage data, behavioural data	Legitimate interests

Where we rely on your consent as the lawful basis for processing (for example, sending marketing emails or SMS promotions), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

3. Data Sharing & Disclosure

77abp does not sell or rent your personal data to third parties. We may share your data with carefully selected service partners and in specific legal circumstances, as described below.

3.1 Game and Technology Providers

The games available on the 77abp platform are provided by third-party game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited technical data (such as a pseudonymous player ID and session token) to facilitate gameplay. They do not receive your full name, contact details, or financial data.

3.2 Payment Processors

To process your deposits and withdrawals, we share necessary transaction data with your chosen payment provider (e.g., bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank). These providers operate under their own privacy policies and are subject to applicable financial regulations. We recommend reviewing the privacy policy of your payment provider separately.

3.3 Identity Verification Services

Where we use third-party services to assist with KYC verification, your identity documents and associated data may be shared with those providers solely for verification purposes. All third-party KYC providers used by 77abp are contractually bound to process your data only for the purposes for which it was shared and to maintain appropriate security standards.

3.4 Legal and Regulatory Disclosure

77abp may disclose your personal data to law enforcement agencies, financial intelligence units, courts, or other regulatory authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 77abp, our players, or the general public. We will inform you of any such disclosure where we are legally permitted to do so.

4. Cookies & Tracking

77abp uses cookies and similar tracking technologies (such as web beacons and local storage) to deliver, maintain, and improve the platform. A cookie is a small text file placed on your device by your web browser when you visit a website.

4.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function correctly. These include session cookies that keep you logged in during your visit and security cookies that help protect your account. Disabling these cookies will prevent the platform from working properly.
• Preference Cookies: Store your settings and preferences (such as language or display preferences) so that they are remembered on your next visit.
• Analytics Cookies: Collect anonymised data about how players navigate and use the platform. This information helps us identify popular features, diagnose technical issues, and improve the overall user experience.
• Security & Fraud Prevention Cookies: Help us detect and prevent fraudulent activity, including unusual login patterns or suspicious betting behaviour.

4.2 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most modern browsers allow you to refuse some or all cookies, delete cookies that have already been set, or receive a notification when a new cookie is placed. Please note that disabling essential cookies will impair your ability to log in and use the 77abp platform. Detailed guidance on managing cookies in popular browsers is available through the browser provider's help documentation.

4.3 Third-Party Tracking

Some pages on the 77abp platform may include content or functionality provided by third-party partners (for example, game launchers from our software providers). These third parties may place their own cookies on your device. 77abp does not control the use of third-party cookies and recommends reviewing the privacy policies of relevant game providers for further information.

5. Data Retention

77abp retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any applicable legal, accounting, or reporting obligations. The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your active account and for a minimum of 5 years following account closure, in line with standard anti-money-laundering record-keeping requirements.
• Transaction and financial data: Retained for a minimum of 5 years from the date of the transaction to comply with financial record-keeping obligations.
• KYC documents: Retained for a minimum of 5 years following account closure or the last transaction, whichever is later.
• Support communications: Retained for 2 years from the date of the communication, unless the subject matter relates to an ongoing dispute or legal proceeding, in which case records will be retained until resolution.
• Marketing consent records: Retained for as long as you remain opted in, and for 1 year following withdrawal of consent as evidence of the consent lifecycle.
• Usage and analytics data: Retained in aggregated or anonymised form indefinitely for platform improvement purposes. Identifiable usage data is deleted or anonymised after 12 months.

When personal data is no longer required, it is securely deleted or anonymised in accordance with our internal data disposal procedures.

6. Your Privacy Rights

77abp respects your rights over your own personal data. Subject to applicable law, you may exercise the following rights in relation to the personal data we hold about you:

• Right of Access: You may request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: You may ask us to correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restrict Processing: You may ask us to temporarily suspend the processing of your personal data in certain circumstances (for example, while a dispute is being investigated).
• Right to Data Portability: Where processing is based on your consent or the performance of a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including profiling for direct marketing purposes. Where you object to direct marketing, we will cease processing your data for that purpose immediately.
• Right to Withdraw Consent: Where we rely on your consent to process personal data, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

7. Data Security

Protecting your personal data is a core operational priority for 77abp. We implement a range of technical and organisational security measures to guard against unauthorised access, accidental loss, destruction, or disclosure of your personal data.

7.1 Technical Measures

All data in transit between your browser or mobile device and the 77abp platform is encrypted using Transport Layer Security (TLS) with a minimum of 256-bit encryption. Data at rest on our servers is encrypted using AES-256 encryption. Access to personal data is restricted to authorised personnel on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication for all administrative interfaces.

7.2 Organisational Measures

All 77abp staff and contractors who handle personal data are subject to confidentiality obligations and receive regular training on data protection best practices. We conduct periodic security assessments and vulnerability testing on our systems. Any third-party service providers who process personal data on our behalf are required to demonstrate adequate security practices as a condition of their engagement.

7.3 Data Breach Response

In the event of a personal data breach that poses a risk to your rights and freedoms, 77abp will take immediate steps to contain the breach and assess the risk. Affected players will be notified promptly where the breach is likely to result in a high risk to their personal data, and we will provide clear guidance on steps you can take to protect yourself.

8. Policy Updates & Contact

77abp reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform functionality. When material changes are made, we will notify registered players by email and/or by posting a prominent notice on the platform. The effective date at the top of this page will be updated to reflect the date of the most recent revision.

We encourage you to review this Privacy Policy periodically to stay informed about how 77abp protects your personal data. Your continued use of the platform after a revised Privacy Policy has been published constitutes your acknowledgment of the updated terms.

If you have any questions, concerns, or complaints about this Privacy Policy or the way in which 77abp handles your personal data, please contact us using the details below. Our support team is available 24 hours a day, 7 days a week, including Bangladesh public holidays, and our agents speak both English and Bengali.

• Email: [email protected]
• Live Chat: Available 24/7 after logging in to your 77abp account
• Response Time: We aim to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6)

This Privacy Policy was last reviewed and updated on 1 January 2026. It applies to all players registered on the 77abp platform, including players located in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other regions of Bangladesh.